United Kingdom

Professional Services

A seamless extension to your business

Regular meetings of Human Resource and Payroll Management user groups and conferences provide a customer forum for mutual feedback, sharing experiences and exchanging ideas. Many innovations have sparked from these discussions.

User Training

Human Resource and Payroll Management user training is an essential part of our service to customers. Comprehensive user training programmes cater for all skill levels and may be conducted either at your premises or in our training centres.

Software Updates

We promise to keep you up-to-date with legislative changes and software enhancements. Software updates are free of charge, as a part of your annual maintenance agreement.

Helpdesk

Our products are simple to install, maintain, and easy to upgrade, so it requires a minimum of technical support. However if you do need help, Frontier Software’s helpdesk is a one-stop-shop for any queries – wherever you are. Our comprehensive online Human Resource and Payroll Management user guides and help facilities are available together with associated documentation including:

  • Human Resource and Payroll Management
  • Hints and Tips
  • Topic notes
  • Training notes
  • New release notes

Helpdesk support is included as part of your annual maintenance agreement and support calls during business hours are answered free of charge.

Data Migration

Data conversion facilities are available for transferring data from legacy systems into our products and in the majority of instances, this task can be achieved using our Smart Import / Export Manager module. This is a very simple, yet cost effective solution that meets your Human Resource and Payroll Management data conversion requirements.

Consultancy

Require assistance with implementation, specification of new requirements, post implementation reviews or perhaps staff-cover for short-term absences? Frontier Software accredited consultants are able to accommodate any task that requires a specialist understanding of Human Resource or Payroll Management business procedures.

Project Management

In our experience, gained from 1,500 successful Human Resource and Payroll Management implementations, we guarantee a professional approach to project management from the onset. We create realistic project plans with your business in mind, so that completion targets are met – within budget.

Our user-friendly web site has become a 24x7 communications hub for providing the latest Human Resource and Payroll Management information to clients. Users can access product information, book attendance for training courses and user groups, update contact data and review helpdesk queries.

Documentation

Frontier Software takes pride in its quality documentation, the clear and concise information is the cornerstone of this important topic. On-line access is available for product user guides and for the extensive help notes.

Staff Accreditation

Frontier Software consultants are trained Human Resource and/or Payroll professionals from a variety of business sectors. We also have our own internal accreditation process which ensures they are suitably qualified in all aspects of the extensive product range.

Other Professional Services


• Human Resource and Payroll software Development
• User Group and Forums
• Remote Software Update Service
• Temporary Payroll Support and Recruitment
• Payroll Bureau / Outsourcing 
• Payroll BPO (Business Process Outsourcing)

 

Products

HR & Payroll
Comprehensive Human Resource Integrated Solution Click to read more »
Chris 21 - Comprehensive Human Resource Integrated Solution
Self Service
Create a virtual HR office & realise significant savings Click to read more »
HR 21 - Employee and Manager Self Service
Recruitment Management
Effective management of applicants Click to read more »
Effective management of applicants
Time and Attendance
Capturing attendance from multiple time recording devices
Click to read more »
TA 21 - Time & Attendance
Learning & Development
Tools to manage an entire staff training programme Click to read more »
LD 21 - Learning & Development
Performance Management
Vital for both staff development and business growth Click to read more »
EPM 21 - Performance Management (e-Performance)
E-claim / Expenses
Self service expense claims management Click to read more »
ECL 21 - E-claim / Expenses
Human Resources Dashboard
Powerful tool for communicating critical information Click to read more »
DSH 21 - Human Resources Dashboard