Regular meetings of Human Resource and Payroll Management user groups and conferences provide a customer forum for mutual feedback, sharing experiences and exchanging ideas. Many innovations have sparked from these discussions.
Human Resource and Payroll Management user training is an essential part of our service to customers. Comprehensive user training programmes cater for all skill levels and may be conducted either at your premises or in our training centres.
We promise to keep you up-to-date with legislative changes and software enhancements. Software updates are free of charge, as a part of your annual maintenance agreement.
Our products are simple to install, maintain, and easy to upgrade, so it requires a minimum of technical support. However if you do need help, Frontier Software’s helpdesk is a one-stop-shop for any queries – wherever you are. Our comprehensive online Human Resource and Payroll Management user guides and help facilities are available together with associated documentation including:
Helpdesk support is included as part of your annual maintenance agreement and support calls during business hours are answered free of charge.
Data conversion facilities are available for transferring data from legacy systems into our products and in the majority of instances, this task can be achieved using our Smart Import / Export Manager module. This is a very simple, yet cost effective solution that meets your Human Resource and Payroll Management data conversion requirements.
Require assistance with implementation, specification of new requirements, post implementation reviews or perhaps staff-cover for short-term absences? Frontier Software accredited consultants are able to accommodate any task that requires a specialist understanding of Human Resource or Payroll Management business procedures.
In our experience, gained from 1,500 successful Human Resource and Payroll Management implementations, we guarantee a professional approach to project management from the onset. We create realistic project plans with your business in mind, so that completion targets are met – within budget.
Our user-friendly web site has become a 24x7 communications hub for providing the latest Human Resource and Payroll Management information to clients. Users can access product information, book attendance for training courses and user groups, update contact data and review helpdesk queries.
Frontier Software takes pride in its quality documentation, the clear and concise information is the cornerstone of this important topic. On-line access is available for product user guides and for the extensive help notes.
Frontier Software consultants are trained Human Resource and/or Payroll professionals from a variety of business sectors. We also have our own internal accreditation process which ensures they are suitably qualified in all aspects of the extensive product range.
• Human Resource and Payroll software Development
• User Group and Forums
• Remote Software Update Service
• Temporary Payroll Support and Recruitment
• Payroll Bureau / Outsourcing
• Payroll BPO (Business Process Outsourcing)