How to Build a Business Case for changing Payroll Systems

Looking after the workforce, and paying them, is an important function in any business.  Whether it is a dedicated HR officer role, or assigned to another member of the administration team, these tasks can be made simpler and easier when they have the backup of a first class HR system.  Frontier Software is a leading force in providing integrated HR software solutions, with more than 1400 customers in 15 countries, delivering a first class system and customer service.

Frontier Software’s comprehensive human resource integrated solution, ichris, offers a complete HR solution with a range of additional modules including payroll, learning & development, e-recruitment, e-performance, Self Service and time and attendance. 

ichris creates a centralised, virtual HR office and allows extensive maintenance of HR information with one time data entry and a flexible, user-friendly report designer.  ichris builds a complete history of every employee and enables ad-hoc enquiries and reports on data such as career history, equal opportunities, allowances/benefits, salary history, security and audit. 

The Payroll module features comprehensive payroll rules to meet statutory compliance and variable payroll requirements alongside comprehensive auditing and security facilities.   All payroll parameters can be user-defined according to business and statutory requirements and include an unlimited number of allowances/benefits, deductions, pension schemes and history, taxation rules, tax codes, pay points (office or department), company policy regarding paid and unpaid absence, costing and cost splitting etc.

The software is Real Time Information (RTI) and auto-enrolment compliant and is tested and recognised by HMRC under the PAYE Recognition Scheme.

With ichris, historical data is always available, even when an employee leaves the organisation.  Reports and payslips can be produced in electronic format as well as traditional print.  A wide variety of standard payroll reports are available to satisfy the diverse needs of business managers, including payroll, finance, auditors statutory and external agencies.

Frontier Software’s ichris payroll management module offers a flexible and comprehensive approach to payroll administration and ensures that employees are paid accurately, on time and in accordance with legislation. 

ichris is an open platform offering true scalability.  It can accommodate 1-1,000 users, whilst the database can hold information on an unlimited number of employees.  Data migration from legacy systems is achieved by use of the supplied Import/Export Manager, a simple to use and cost effective solution.

Frontier Software also provides extensive support following each installation.  “We employ HR and payroll professionals,” says Michael Howard, Founder and Managing Director.  “Our support covers implementation, project management, helpdesk, user training and data migration.”   Customer support also includes legislative changes and updates and software enhancements.  The Frontier Software website is a 24/7 communications hub for providing the latest information to customers.   Users can access product information, book training courses and user group meetings, update contact data and review helpdesk queries.

For those organisations with limited resources, Frontier Software also offers a Payroll Outsourcing service.  From two UK processing centres, the Payroll Outsourcing Service offers traditional ‘process and deliver’ type bureau arrangements through to fully-managed service contracts, all with automatic legislative updates.    The service is BACS approved and can include secure online access to payroll, accounting and HR data, again with unlimited Helpdesk support.  In addition, the Payroll service is backed by Business Continuity Planning and Disaster Recovery services.

“We offer a high standard of customer care,” explains Michael Howard.  “We also acknowledge that customer relationships are vital in delivering a successful service.  Cost reduction, flexibility, accuracy and trust are our customers’ main requirements.”

“Frontier Software professionals are well-qualified and experienced in all aspects of payroll administration and management, and they can deliver the expected high standards of care and meet customer expectations”.